About Ben

Ben Richardson is a writer based in Nashville, TN. While he loves
writing on a variety of subjects, he's our go-to on all things related
to branding and the creative aspects of content marketing. Follow him
on Twitter!

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Here are my most recent posts

Anthropologie: Small Business Branding Lessons From a Major Brand

anthropologie

Walk through just about any mall in Knoxville, Tennessee, Kalamazoo, Michigan, or Spokane, Washington, and you’ll hardly know you ever moved across the country. Gap. Starbucks. Apple. From the lighting and display to the merchandise and employee uniforms, everything is exactly the same. Herein lies the charm of Anthropologie, a clothing and home goods retailer that has completely turned its back on the mass-experience approach most retailers have chosen. Anthropologie, owned by Urban Outfitters, Inc., isn’t a small company. However, they use many business-branding techniques that can work for small businesses. #1 The cheapest way isn’t always the best way. We all kind of “know” this to be true, but we don’t necessarily believe it if you look at our actions. Cheap advertising, cheap content, cheap site design… it’s all too tempting when you’re a small business … [Read more...]

Interview With CrowdCases: How Designers Can Change the World

crowdcases logo

Earlier this month I wrote a blog post about non-profit branding, focusing on charity: water specifically. The post happened to catch the eye of social entrepreneur Dwight Peters. Dwight is the founder of CrowdCases, an innovative, brand new startup that’s changing the world with graphic designers and their art. His business model brings together crowdsourcing, charitable causes, and art in a completely new way… How It Works Every Sunday, CrowdCases selects a social cause and issues a design challenge. Graphic designers have the week to create a design for an iPhone and Samsung Galaxy case highlighting the cause. Once the submissions are in, the winning design is selected, and the designer receives $500. The winning design is available just a few days later as a limited edition iPhone/Samsung Galaxy case, and sold for $34.95, with 20% going directly to the featured non-profit. … [Read more...]

Guest Blogging: Why It’s Important & How to Do It Well

guest blogger

Content is good. Blogging is great. Guest blogging is fantastic. Guest blogging carries all of the benefits that your standard blog brings to the table: fresh new content, SEO value, “thought leadership,” or whatever you’d prefer to call it, etc. However, guest blogging takes these principles one step further by exposing you to a new audience on a new site. If you’re new to blogging/guest blogging, this post can help you capitalize on the opportunity. 3 Questions to Ask Before You Agree Before you can start guest blogging, you need to have some blogs in mind for publication. You probably already know the top blogs in your industry, but getting a post accepted on one of these blogs can prove difficult. I recommend Google’s special blog search tool for finding blogs related to your industry. Also, Twitter is a great place to find what people are saying about your … [Read more...]

Trial & Error – Especially Error – In Content Marketing

success and failure marketing

Good content marketing oftentimes requires companies to go out on a limb. And they call it “going out on a limb” for a reason. It’s risky, uncharted territory, and it wouldn’t be all too surprising if you fell. Below, you’ll find some companies that… well… fell. Check out these failed content marketing campaigns, the error, and – most importantly – the lesson for you. Amazon & The Hunger Games The Campaign: Last August, Amazon debuted a billboard featuring the opening page from the final book in the Hunger Games trilogy. This piece of content marketing was supposed to show off the Kindle’s typeface and help reinforce Amazon’s position as a leader in the pop-lit world. The Error: The first page has major spoilers for readers who haven’t completed the first two books. The Lesson: Just because you can do something impressive, it doesn’t mean that you … [Read more...]

12 Brands That Follow the 12 Tenets of the Scout Law

scout law

Every Monday night, from age 6 through age 17, you could find me at a Boy Scout meeting. Many of those Scouting values are still fresh in my mind – particularly the 12 values in the Scout Law (“A Scout is trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean, and reverent.”) Check out these 12 brands, each of which have implemented at least one of those values in their content marketing campaigns… Trustworthy: The Honest Company It’s practically in their name. The Honest Company focuses on stylish, safe, eco-friendly products for babies. I love how transparent they are on their blog and social media channels. Check out their series on chemicals, “An honest look at…” for a good example of trustworthiness. Loyal: Amazon.com When most people say “brand loyalty,” they’re referring to the customer’s relationship to the … [Read more...]

What Is Content Marketing? 11 Definitions

content marketing

“Content.” The buzzword of 21st century marketing. But what is content marketing exactly? Check out these 11 definitions from around the web, starting with everyone’s favorite dictionary… “Content marketing is any marketing format that involves the creation and sharing of media and publishing content in order to acquire customers.” - Wikipedia “Content marketing is a marketing technique of creating and distributing relevant and valuable content to attract, acquire, and engage a clearly defined and understood target audience – with the objective of driving profitable customer action.” and “Basically, content marketing is the art of communicating with your customers and prospects without selling. It is non-interruption marketing.” - Content Marketing Institute “Storytelling for Sales.” - Push Social “Content marketing is a pull, rather … [Read more...]