
Walk through just about any mall in Knoxville, Tennessee, Kalamazoo, Michigan, or Spokane, Washington, and you’ll hardly know you ever moved across the country. Gap. Starbucks. Apple. From the lighting and display to the merchandise and employee uniforms, everything is exactly the same. Herein lies the charm of Anthropologie, a clothing and home goods retailer that has completely turned its back on the mass-experience approach most retailers have chosen. Anthropologie, owned by Urban Outfitters, Inc., isn’t a small company. However, they use many business-branding techniques that can work for small businesses. #1 The cheapest way isn’t always the best way. We all kind of “know” this to be true, but we don’t necessarily believe it if you look at our actions. Cheap advertising, cheap content, cheap site design… it’s all too tempting when you’re a small business … [Read more...]
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