British Airways New “Know Me” Program Digs Up Personal Info on Frequent Flyers

Imagine you’ve been sitting in an international hub waiting for your flight to arrive. Boarding calls go out, your section is called, and you join the line and file to board your plane. As you step into the airplane, your cheery flight attendant greets you—by your full name. You’ve never met them, but they at least seem to know you well enough. … [Read more...]